REFUND POLICY
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ELIGIBILITY FOR REFUNDS
AT "ELOVATEBOOST," WE VALUE CUSTOMER SATISFACTION AND AIM TO PROVIDE THE BEST SERVICE POSSIBLE. WE OFFER REFUNDS UNDER THE FOLLOWING CONDITIONS:
REFUND REQUEST PROCESS
TO REQUEST A REFUND, PLEASE FOLLOW THESE STEPS:
CONTACT OUR CUSTOMER SUPPORT TEAM BY OPENING A TICKET ON OUR DISCORD OR BY EMAIL. CLEARLY STATE THE REASON FOR THE REFUND REQUEST AND PROVIDE ANY RELEVANT INFORMATION OR EVIDENCE.
REFUND PROCESSING TIME
REFUNDS WILL BE PROCESSED WITHIN 3-10 WORKING DAYS OF APPROVAL. THE REFUND WILL BE ISSUED USING THE SAME PAYMENT METHOD YOU USED FOR THE INITIAL TRANSACTION, OR WE MAY PROVIDE AN ALTERNATIVE METHOD AT OUR DISCRETION.
NON-ELIGIBLE REFUND SITUATIONS
REFUNDS WILL NOT BE ISSUED IN THE FOLLOWING SITUATIONS:
- IF THE SERVICE HAS BEEN DELIVERED AS DESCRIBED AND MEETS THE AGREED-UPON QUALITY STANDARDS.
- IF YOU REQUEST A REFUND AFTER THE SPECIFIED REFUND PERIOD HAS PASSED.
- IF THE REFUND REQUEST DOES NOT COMPLY WITH OUR TERMS AND CONDITIONS.
CHANGES TO THIS REFUND POLICY
WE RESERVE THE RIGHT TO MAKE CHANGES TO THIS REFUND POLICY AT OUR DISCRETION. ANY UPDATES WILL BE POSTED.
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